#FSS24: Connect
GET YOUR PASS
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9 Educational Sessions
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Speakers from 5 Industries
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Live CMS Working Sessions
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Branded Swag + Delicious Food
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Advanced User Content
Join us September 10, 2024 – Nashville, Tennessee
Including speakers from
INCLUDING SPEAKERS FROM:
8:30 AM - 9:30 AM
9:30 AM - 10:30 AM
10:30 AM - 11:15 AM
Christie Hoffman / Founder, Engagement Academy
11:15 AM - 11:30 AM
11:30 AM - 12:15 PM
Nicole Peterson / Director Of Training, Pinehurst Resorts
Shawn Marshall / Communication Manager, Resorts World New York City
Engaging a large, geographically dispersed staff across multiple properties with hundreds of team members presents unique communication challenges. How do you ensure everyone feels heard, valued, and part of a cohesive team culture? Join Pinehurst Resort and Resorts World New York where we will delve into their successful strategies for:
11:30 AM - 12:15 PM
Sonja Breuer / Senior Vice President of Human Resources, Hamra Enterprises
Looking to create a thriving employee experience from day one? From onboarding and internal communications, to career development, productivity, and everything in between - create a connected employee journey that increases job satisfaction, motivation, and workplace unity.
Learn how HR and Corporate Communications can come together to to:
11:30 AM - 12:15 PM
Tamara Palmer / Internal Communications Manager, Flagger Force
Travis Boyle / Director of US Sales, EduMe
Disconnected frontline teams, fragmented training, and low engagement are roadblocks to a thriving workforce. How can you bridge the gap and drive peak performance from your frontline teams?
Join Flagger Force and EduMe and gain actionable insights to:
12:15 PM - 1:30 PM
1:30 PM - 2:15 PM
Jason Lindstrom / CEO, Bucketlist
Marlin Smith SHRM-SCP / Director of Human Resources, US Operations
Motivation and feeling appreciated go hand in hand. In this session, ConMet and BucketList discuss using rewards and recognition to keep your best people happy and feeling valued. Go from Challenges to Results:
1:30 PM - 2:15 PM
Maria Esquivel / Senior Director of Marketing, Laguna Development Corporation
Struggling to convince leadership about the ROI of frontline communication strategy? Laguna Development Corporation (LDC) will share practical tips to unlock the potential of your employees. In this session, you'll learn:
1:30 PM - 2:15 PM
Roxann Harris SPHR, SHRM-SCP / Human Resources Director, Hercules Industries
Shelby Reichman / Corporate Communications, Hercules Industries
Feeling the disconnect between your employees and the goals and objectives that your leadership team seeks to achieve? Join Hercules Industries and learn how they are harnessing the power of communication and collaboration to foster trust, open communication, and engagement and make an impact on the bottom line. Topics include:
2:15 PM - 2:30 PM
2:30 PM - 3:15 PM
Malia Goes / National Director, Human Resources, Senske Services
Shannon Tarvin / BSA Compliance Director, Meskwaki Bingo Casino Hotel
So you've successfully achieved your comms goals and your teams are collaborating better than ever! So what's next? Join Meskwaki Bingo Casino and Senske Services for practical tips and real-world examples of how they have digitized key processes and forms - and you can, too! In this session, you'll learn:
2:30 PM - 3:15 PM
Stacey Ashley / Senior Manager, Public Relations, HyLife
Andy Larrañaga / Corporate Communications, Mortenson
By empowering employee champions to share stories, celebrate successes, and foster a sense of community, Mortenson and Hylife have created a thriving culture of connection and ambassadorship. Whether you're struggling with siloed teams or simply want to learn practical strategies to increase user adoption and get the most from your communications channels, this session is packed with valuable insights. In this session, you'll discover:
2:30 PM - 3:15 PM
Joe Crespin SHRM-CP / Director of Human Resources, Defined Fitness
Is your operations and HR teams feeling overwhelmed by manual processes and repetitive tasks? Join Joe, Defined Fitness' very own "Workflow Wizard," for an interactive session packed with practical tips and real-world examples to transform into an efficiency powerhouse! In this session, you'll learn:
3:15 PM - 3:30 PM
3:30 PM - 4:30 PM
4:30 PM - 6 PM
CEO, Bucketlist
Founder, Engagement Academy
CEO, Beekeeper
Chief Product Officer, Beekeeper
Director of Human Resources, US Operations
Human Resources Director, Hercules Industries
Senior Vice President of Human Resources, Hamra Enterprises
Director of Human Resources, Defined Fitness
Director Of Training, Pinehurst Resorts
Internal Communications Manager, Flagger Force
Director of US Sales, EduMe
Senior Director of Marketing, Laguna Development Corporation
National Director, Human Resources, Senske Services
Senior Manager, Public Relations, HyLife
BSA Compliance Director, Meskwaki Bingo Casino Hotel
Internal Communications Manager, Tyson
Communication Manager, Resorts World New York City
Corporate Communications, Hercules Industries
Corporate Communications, Mortenson
Director of Corporate Communications, Tree Top Inc
Frontline Success Summit is back for another year of thought-provoking keynotes and real-world case studies amongst the hospitality, manufacturing, construction, retail, and healthcare industries! Join us for an in person summit at the amazing Noelle Hotel in Nashville to learn and exchange ideas with frontline leaders from around the globe.
Discover best practices from
experts on employee retention and engagement, simplifying HR processes, and ensuring critical information reaches your entire workforce.
Learn how to improve business processes, frontline productivity,
and workplace safety to increase your organization’s bottom line.
Uncover the strategies for effective internal communications to cultivate an engaged and informed workforce.
“In the old days, safety audits were paper-based, done manually. Today, we have optimized these processes with Beekeeper in a digital way – workers can enter the information on the spot, then group leaders get an immediate alert if something is unsafe and can then take action focusing on finding solutions to the unsafe situation.”
Heinrich Supthut
Manufacturing Manager
“To date, we have promoted 107 field leaders, all of whom are highly engaged on Beekeeper. 52% of those same field leaders are still at the company. With the cost to train, hire, and onboard field leaders, that positively impacted our business with $168,000 in savings on increased retention.”
Tamara Palmer
Internal Communications Manager
“Beekeeper has allowed us to digitize some of our operational processes like colleague shift management and daily briefings. There are also benefits we didn’t anticipate, such as the popularity of employees sharing personal stories and chiming in to recognize each other’s achievements.”
Mitch Austin
Communications Security Manager
“More than 12,000 non-wired Cargill employees have opted into using this tool and are now easily connected to information, resources, and communication they didn’t have before.”
Jay Knoll
Sr. Communications Specialist
11 AM - 11:15 AM
10 AM - 11 AM
In this session we'll explore the winning strategies that pave the way to frontline success. Moreover, various industry leaders will provide practical insights into the essential pillars that drive thriving frontline operations. Finally, we'll give you a sneak peek of our product roadmap 2024 that will reshape the landscape of Frontline Success Solutions.
REC
Go beyond theory and learn exactly how industry leaders are tackling top frontline business challenges. In our 60-minute masterclasses, we provide you with practical knowledge, learnings and inspiration on topics that impact your business success, such as employee experience, digitization of paper-based processes, and world-class employee communications. You can implement the knowledge gained from the master classes directly.
11:15 AM - 12:15 PM
In a challenging labor market, businesses can’t afford to keep their frontline employees in the dark. Businesses thrive when information is shared, and employees, armed with the right information, can have a significant impact on organisational success. In this masterclass, you'll learn how to empower your frontline employees by implementing transparent communication strategies. Discover proven methods for effectively sharing information and fostering a culture of open dialogue.
11:15 AM - 12:15 PM
While communication within many industries is already fully digitized, many frontline operations lag far behind in terms of digitalization. Schedules are handed out on paper, employees receive their tasks in a top-down manner, but rarely have the opportunity to engage in dialogue with management, and lack of communication leads to a lack of team spirit. In this masterclass, you'll learn how to transform your frontline operations by harnessing the power of digital tools and strategies.
11:15 AM - 12:15 PM
In the pursuit of positive business outcomes, more and more companies have recognized a pivotal factor that holds the key to success: employee experience. A competitive employee experience is essential for creating an engaged, motivated, and productive workforce that significantly contributes to the success of the organization. In this masterclass, we'll explore the approaches and proven strategies that promote a positive employee experience.
12:15 PM - 1:30 PM
Get practical solutions you can use in your business. Enjoy our 60-minute hands-on workshops with industry leaders on topics such as: key strategies for employee engagement, change management and workplace safety.
1:30 PM - 2:30 PM
Building a culture of safety. After joining this session, you're going to have the tools to decide your most impactful safety initiative to implement, while having the tools and knowledge to take it from idea to action. Facilitated by industry experts and having the opportunity to discuss best practices with your peers, you'll leave this session having a clear plan of action to make your workplace safer.
1:30 PM - 2:30 PM
As a business leader, progress comes from driving change across your organization. Not driving change can be costly. In this session, we're going to run a hands on workshop to develop key initiatives that drive change in your organization. While learning from industry leaders - you'll discuss with other executives the best ways to drive change and walk away with a plan.
1:30 PM - 2:30 PM
Engaged employees drive better customer satisfaction. In this workshop, we're going to provide inspiration for new employee engagement initiatives you can implement when you return to the office. Facilitated by industry experts - you'll work with your peers to discuss best practices and walk away with a plan to further your employee engagement initiatives.
3 PM - 4:15 PM
Frontline teams are the backbone of our economy. After a challenging few years, we're excited to celebrate our frontline heroes at our 2023 Frontline Hero Awards! We've asked our customers to nominate a team member who went above and beyond to make a difference over the past year. We're excited to reveal the winners!
REC
3 PM - 4:30 PM
In this session, our CEO, Cris Grossmann, will share the key findings from our Frontline Success Survey 2024 that are shaping the future of frontline work. You'll gain invaluable insights that will enable your organisations to cultivate a thriving frontline culture and achieve remarkable results.
REC
3 PM - 4:30 PM
With 75% of workers identifying change as a leading cause of stress (Korn Ferry, 2019), managing anxiety becomes critical to fostering high-performing teams. For managers and directors of frontline workers, your ability to navigate your people through these challenges is vital to your organization's success. In this keynote, Dr. Luana leverages her extensive research and clinical expertise to help managers identify the real source of burnout - avoidance - and provides science-driven strategies to overcome it, fostering resilience and cohesion within teams.
6:30 PM - ONWARD
4:30 PM - 6 PM
Join us September 10, 2024 – Nashville, Tennessee
Frontline Success Summit 2023
Our Chief Product Officer, Kees De Vos reveals how to build a high performing frontline for any industry.
Beekeeper presents the annual Frontline Success Awards. Relive these feel-good moments celebrating frontline heroes!
Our CEO Cris Grossmann unveils the results of our Frontline Survey results and reveals top trends impacting frontline work in the coming year.
Frontline teams are the backbone of our economy. For the third year in a row we’re thrilled to present our newest take on Frontline Awards with new categories, and an all new award!
This event is ideal for business leaders with frontline workers, frontline managers, and any professional who wants to empower and engage frontline teams!
Absolutely! Each attendee has to register through the website.
This event is free. Simply save your spot by registering on this website.
You will be able to sign up for workshops on the day of the event on location.
We will be recording some sessions and the recording will be made available to attendees, but we will not be live streaming the event.
The event is at The Noelle Hotel: 200 4th Ave N, Nashville, TN 37219
#FSS24
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