Frontline Success Summit 2023 | Oct 18th in Nashville

presents

FRONTLINE SUCCESS

Acme Feed & Seed

101 Broadway, Nashville, TN

Including speakers from

Learn the Secrets of Frontline Success from Industry Leaders

Frontline Success Summit is back for another year of thought-provoking keynotes and real-world case studies! Join us for an in person summit at the amazing Acme Feed & Seed in Nashville to learn and exchange ideas with frontline leaders from around the globe.

Frontline Innovators

Our Speakers

Carla Forbes

Director Human Resources, North Point Hospitality

Dr. Luana Marques

Global Keynote Speaker, Author, Harvard Professor

Jesse Antonio

HR Director-Team Member Engagement & Communications, Resorts World Las Vegas

Robert Napierala

Vice President Human Resources, Resorts World Las Vegas

Allison Arnett

Director of Corporate Communications, Tree Top Inc

Andy Larrañaga

Craft Communications Specialist, Mortenson

Dana Matuson

Corporate Comms & Social Responsibility Manager, Hudson

Matt Owens

Senior VP of Human Resources, Turnberry

Adrienne Occhino

Vice President, Strategic Consulting, PredictiveHR

Brian McCormick

Vice President of Human Resources, The Broadmoor

Cris Grossmann

CEO, Beekeeper

Jessica Monson

Chief Legal Officer, Caribou Coffee

Christy Shapard

VP of HR, North Point Hospitality Group, Inc

Kees de Vos

Chief Product Officer, Beekeeper

Sarah Moore

Chief Marketing Officer, Beekeeper

Shawn Lim

VP Customer Success, Beekeeper

Chris Briwder, Sr., Ph.D.

Director of Safety, Mechanical Systems Company

Lindsay Bosley

Brand Communications Manager, Caribou Coffee

Melissa Stevens

Human Resources Generalist, Pike Corporation

Book your business travel!

Human Resources Professionals

Discover best practices from experts on employee retention and engagement, simplifying HR processes, and ensuring critical information reaches your entire workforce.

Ops Leaders

Learn how to improve business processes, frontline productivity, and workplace safety to increase your organization’s bottom line.

Information Technology Experts

Explore the latest data, tools, and digital transformation strategies organizations are using to reshape the frontline experience and comply with evolving security regulations.

Our Agenda Overview

Here's an overview of the Frontline Success Summit 2023 agenda, jam packed with practical insights from key industry leaders.

Morning Sessions

10 AM - 11 AM

Proven Strategies to Supercharge Frontline Success

Jessica Monson / Chief Legal Officer, Caribou Coffee

Robert Napierala / Vice President Human Resources, Resorts World Las Vegas

In this session we'll explore the winning strategies that pave the way to frontline success. Moreover, various industry leaders will provide practical insights into the essential pillars that drive thriving frontline operations. Finally, we'll give you a sneak peek of our product roadmap 2024 that will reshape the landscape of Frontline Success Solutions.

REC

11 AM - 11:15 AM

Coffee & Networking

Masterclasses

Go beyond theory and learn exactly how industry leaders are tackling top frontline business challenges. In our 60-minute masterclasses, we provide you with practical knowledge, learnings and inspiration on topics that impact your business success, such as employee experience, digitization of paper-based processes, and world-class employee communications. You can implement the knowledge gained from the master classes directly.

11:15 AM - 12:15 PM

Masterclass | Fueling Success: The Power of Competitive Employee Experience

Jesse Antonio / HR Director-Team Member Engagement & Communications, Resorts World Las Vegas

In the pursuit of positive business outcomes, more and more companies have recognized a pivotal factor that holds the key to success: employee experience. A competitive employee experience is essential for creating an engaged, motivated, and productive workforce that significantly contributes to the success of the organization. In this masterclass, we'll explore the approaches and proven strategies that promote a positive employee experience.

11:15 AM - 12:15 PM

Masterclass | From Paper to Pixels: The Power of Digital Transformation

Allison Arnett / Director of Corporate Communications, Tree Top Inc

While communication within many industries is already fully digitized, many frontline operations lag far behind in terms of digitalization. Schedules are handed out on paper, employees receive their tasks in a top-down manner, but rarely have the opportunity to engage in dialogue with management, and lack of communication leads to a lack of team spirit. In this masterclass, you'll learn how to transform your frontline operations by harnessing the power of digital tools and strategies.

11:15 AM - 12:15 PM

Masterclass | Ignite Excellence: Elevate Connection with World Class Communications

Dana Matuson / Corporate Comms & Social Responsibility Manager, Hudson

In a challenging labor market, businesses can’t afford to keep their frontline employees in the dark. Businesses thrive when information is shared, and employees, armed with the right information, can have a significant impact on organisational success. In this masterclass, you'll learn how to empower your frontline employees by implementing transparent communication strategies. Discover proven methods for effectively sharing information and fostering a culture of open dialogue.

12:15 PM - 1:30 PM

Buffet Lunch & Networking

Afternoon Workshops

Get practical solutions you can use in your business. Enjoy our 60-minute hands-on workshops with industry leaders on topics such as: key strategies for employee engagement, change management and workplace safety.

1:30 PM - 2:30 PM

Workshop | Actionable Change: How business leaders drive real organizational change

Brian McCormick / Vice President of Human Resources, The Broadmoor

Matt Owens / Senior VP of Human Resources, Turnberry

As a business leader, progress comes from driving change across your organization. Not driving change can be costly. In this session, we're going to run a hands on workshop to develop key initiatives that drive change in your organization. While learning from industry leaders - you'll discuss with other executives the best ways to drive change and walk away with a plan.

1:30 PM - 2:30 PM

Workshop | Workplace Safety: Implementing the most impactful safety initiatives

Andy Larrañaga / Craft Communications Specialist, Mortenson

Building a cutlure of safety . After joining this session, you're going to have the tools to decide your most impactful safety initiative to implement, while having the tools and knowledge to take it from idea to action. Facilitated by industry experts and having the opportunity to discuss best practices with your peers, you'll leave this session having a clear plan of action to make your workplace safer.

1:30 PM - 2:30 PM

Workshop | Employee Engagement Secrets: Key employee engagement strategies that work

Carla Forbes / Director Human Resources, North Point Hospitality

Christy Shapard / VP of HR, North Point Hospitality Group, Inc

Engaged employees drive better customer satisfaction. In this workshop, we're going to provide inspiration for new employee engagement initiatives you can implement when you return to the office. Facilitated by industry experts - you'll work with your peers to discuss best practices and walk away with a plan to further your employee engagement initiatives.

Afternoon Sessions

3 PM - 3:30 PM

From Stress to Success: Turning Team Anxiety into a Competitive Edge

Dr. Luana Marques / Global Keynote Speaker, Author, Harvard Professor

With 75% of workers identifying change as a leading cause of stress (Korn Ferry, 2019), managing anxiety becomes critical to fostering high-performing teams. For managers and directors of frontline workers, your ability to navigate your people through these challenges is vital to your organization's success. In this keynote, Dr. Luana leverages her extensive research and clinical expertise to help managers identify the real source of burnout - avoidance - and provides science-driven strategies to overcome it, fostering resilience and cohesion within teams.

3:30 PM - 3:50 PM

Surprising Truths for Frontline Success: Unveiling a Vision for Empowered Frontline Employees

Cris Grossmann / CEO, Beekeeper

In this session, our CEO, Cris Grossmann, will share the key findings from our Frontline Success Survey 2024 that are shaping the future of frontline work. You'll gain invaluable insights that will enable your organisations to cultivate a thriving frontline culture and achieve remarkable results.

REC

3:50 PM - 4:15 PM

Frontline Hero Awards

Sarah Moore / Chief Marketing Officer, Beekeeper

Frontline teams are the backbone of our economy. After a challenging few years, we're excited to celebrate our frontline heroes at our 2023 Frontline Hero Awards! We've asked our customers to nominate a team member who went above and beyond to make a difference over the past year. We're excited to reveal the winners!

REC

5 PM - 6:30 PM

Appetizers + Networking

Frontline Success Summit 2022

Our Past Sessions

Keynote: Solving the great Frontline Disconnect

Kees de Vos / Beekeeper, Chief Product Officer

Cris Grossmann / Beekeeper, CEO

Frontline Trends and Predictions for 2023

Monne Williams / McKinsey, Partner

Ben Eubanks / Lighthouse Research & Advisory. Chief Research Officer

Sarah Moore / Beekeeper, Chief Marketing Officer

Creating a Frontline-First Employee Experience

Brianne Hoffman / MasTec, Sr.
Marketing & Communications Principal

Tamara Palmer / Flagger Force, Internal Communications Manager – Marketing

Frontline Hero Awards

Frontline teams are the backbone of our economy. After a challenging few years, we’re excited to celebrate our frontline heroes at our 2023 Frontline Hero Awards!

We’ve asked clients to nominate a team member who went above and beyond to make a difference this past year. We’re excited to reveal the winner!

We Can't Wait To See You There!

Spots are filling up fast

Proudly supported by

Do you still have questions?

Frequently Asked Questions

Who can attend?

This event is ideal for business leaders with frontline workers, frontline managers, and any professional who wants to empower and engage frontline teams!

Can I bring someone?

Absolutely! Each attendee has to register through the website.

What does the event cost?

This event is free. Simply save your spot by registering on the website.

How can I attend the workshops?

You will be able to sign up for workshops on the day of the event on location.

Will the event be live streamed?

We will be recording all sessions and the recording will be made available to all attendees, but we will not be live streaming the event.

How do I get there?

The event is at Acme Feed & Seed 101 Broadway, Nashville, TN 37201